Terms & Conditions
Welcome to CasaLux®! These Terms and Conditions ("Terms") govern your use of our website (www.casalux.ae) and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Use of Our Website
1. Use of Our Website
By using our website, you confirm that you are legally able to enter into contracts. You agree to use the website only for lawful purposes and in accordance with these Terms. You must not misuse the website, including but not limited to hacking, inserting malicious code, or disrupting the service in any way.
2. Products and Services
2. Products and Services
All products and services provided by CasaLux are subject to availability. We reserve the right to discontinue or alter any product or service at any time without prior notice. While we strive for accuracy, we do not guarantee that product descriptions, pricing, or availability are error-free.
3. Orders and Payments
3. Orders and Payments
When placing an order on our website, you agree to provide accurate, current, and complete information about yourself. By submitting your order, you are offering to purchase the products and services in accordance with our pricing, availability, and delivery terms. We reserve the right to cancel or refuse any order at our discretion, especially if there is an issue with payment or product availability.
All payments made through our website are processed securely through a trusted third-party payment gateway. You are responsible for paying all applicable charges and taxes related to your order.
4. Delivery and Shipping
4. Delivery and Shipping
CasaLux offers delivery services for orders placed on our website. Shipping costs and delivery times may vary based on your location. You agree to provide a valid shipping address and understand that delivery times are estimates and may be subject to delays beyond our control.
5. Returns and Refunds
5. Returns and Refunds
We offer a return and refund policy for eligible items. Products must be returned in the same condition in which they were received, including all original packaging, and within the return window specified on our website. Refunds will be issued once the returned items have been inspected. For more details, please refer to our return policy.
6. Privacy and Data Protection
6. Privacy and Data Protection
By using our services, you consent to the collection and use of your personal data in accordance with our Privacy Policy. We are committed to protecting your information and privacy, and we will take reasonable steps to safeguard your data.
7. Intellectual Property
7. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and videos, is the property of CasaLux and protected by intellectual property laws. You may not use, copy, or reproduce any content from the website without our express written permission.
8. Limitation of Liability
8. Limitation of Liability
CasaLux will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website or services. This includes but is not limited to errors, interruptions, viruses, or data loss.
9. Changes to Terms
9. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be reflected with a new "last updated" date on this page. It is your responsibility to review these Terms periodically to stay informed about any changes.
10. Governing Law
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of the UAE.