FAQs
Ordering
Changed Your Mind? We've Got You Covered!
Changed Your Mind? We've Got You Covered!
We totally understand—changing your mind happens to the best of us! While we’d love to accommodate, we’re unable to modify or cancel orders once they’ve been placed.
However, if the item(s) don’t work out, you can always exchange them for your preferred style or return them for a refund. Please note that a domestic return shipping charge will apply. We’re working toward offering a cancellation window in the future, so stay tuned!
We’re Here to Help!
We’re Here to Help!
Have questions, concerns, or feedback? We’d love to hear from you! Reach out to us, and we’ll get back to you within 48 hours. Please note that inquiries sent on Saturdays will be answered the following Monday, though we’ll do our best to reply sooner.
Shipping
What Emirates Do We Ship To?
What Emirates Do We Ship To?
We currently offer shipping to Dubai, Abu Dhabi, Sharjah, and Ajman. If you’d like to inquire about shipping to other destinations, please don’t hesitate to contact us!
How Long Will It Take to Receive My Order?
How Long Will It Take to Receive My Order?
Standard shipping typically takes 2-3 days. Need it sooner? Next-day shipping is available for all domestic orders at an additional charge.
Returns and Refunds
How do I return a product?
How do I return a product?
You can return items within 7 days of receiving your order. To be eligible for a return, items must be in their original condition—unworn, unused, with all tags attached, and in the original packaging.
How Long Will It Take to Receive My Refund?
How Long Will It Take to Receive My Refund?
Refunds are processed within 7 days after we receive the returned item(s).